We are here to help

Happy New Year and start to a new lockdown

After Monday’s Government announcement, we wanted to reassure you that we are still here for you and your clients.  All our teams, including sales, intermediary helpdesk and underwriting are working hard to ensure the service levels you have come to expect from us continue through this difficult time.

Property inspections for valuations are continuing. 

Full physical inspections for valuations on residential and buy to let properties will continue in adherence to COVID-guidelines.

Latest lending news.

Our latest criteria and lending news can be found here

New! Instant Chat service 

We are pleased to introduce our new instant chat service, which is designed to help us help you with enquiries and questions quickly and efficiently. By using the chat service, you have direct access to our helpdesk team and Business Development Managers via a safe and secure instant message network, Monday – Friday, 9am – 5pm. Simply click the icon in the bottom right hand corner of the screen of this site on the main product and contact pages. 

Click here to view our full lending criteria. 

Click here to visit our mortgage product range. 

Don’t forget:

  • No credit scoring – all cases are assessed on individual merit
  • Tailored underwriting with each case individually considered
  • All types of income are considered
  • A dedicated intermediary helpdesk 

We look forward to helping you – our helpdesk is open Monday – Friday, 9am – 5pm and contactable on 01635 918000, through instant chat or by email.

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01635 555700

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