We are excited to announce that voting is now open for the 2022 British Bank Awards. You can vote for us in three categories this year.
Call us on 01635 555700*
Visit your local branch
* Please note if you call this number from a mobile phone or branch lines are busy, it will redirect to another branch or head office.
Monday to Friday (except Wednesday and Bank Holidays) 9am - 5pm and Wednesday 9:30am - 5pm. We are closed on Bank Holidays.
90 Bartholomew Street, Newbury, Berkshire, RG14 5EE. Our head office telephone number is 01635 555700. Please note there is no visitor parking available at our head office. Nearest parking is here.
If you are visiting a branch to discuss a mortgage or open a savings account we advise you book an appointment to avoid disappointment. Opening times and contact details are available below through Find a branch.
To contact the press office, you can call us on 01635 555700 or email us.
We may monitor and record telephone calls for training purposes and for maintaining and improving services. We will tell you before we record any telephone conversations.
Full details of our accessibility and customer support facilities are available here. If you require any further assistance please speak to one of our helpful Customer Service Advisers who will be happy to help.
Complete the form and we will call you back.Complete form
If you have a question about our products and/or services, or other enquiry, please complete this form.Contact form
Opening times and contact details are available here.Find a branch
Our Intermediary Helpdesk is open Mon-Fri 9am - 5pm.Contact
We welcome you to tell us when our service does not meet your expectations because it gives us the opportunity to put things right and improve our service.Provide feedback
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You can check the Financial Services register on the FCA's website.