Getting in touch 

If you need to contact us 

• Call us on 01635 555700 *

• Email us

• Visit your local branch

• Complete a contact form or request for us to call you back at a time convenient to you.

* Please note:

• If you call this number from a mobile phone or branch lines are busy, it will redirect to another branch or head office. 

• We may monitor and record telephone calls for training purposes and for maintaining and improving services. We will tell you before we record any telephone conversations.

HEAD OFFICE AND CUSTOMER SERVICE OPENING HOURS 

• Monday, Tuesday, Thursday and Friday 9am - 5pm

• Wednesday 9:30am - 5pm.

• We are closed on Bank Holidays.

HEAD OFFICE ADDRESS

90 Bartholomew Street, Newbury, Berkshire, RG14 5EE. Our head office telephone number is 01635 555700.  Please note there is no visitor parking available at our head office. Nearest parking is here. 

BRANCH OPENING HOURS

If you are visiting a branch to discuss a mortgage or open a savings account we advise you book an appointment to avoid disappointment. Opening times and contact details are available below through Find a branch. 

MEDIA ENQUIRIES

To contact the press office, you can call us on 01635 555700 or email us. 

ACCESSIBILITY AND CUSTOMER SUPPORT

Full details of our accessibility and customer support facilities are available here. If you require any further assistance please speak to one of our helpful Customer Service Advisers who will be happy to help.