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Contact us

We are here to help, if you need to get in touch for assistance, we look forward to hearing from you.

There are a number of ways you can get in touch with us:

Call us on 01635 555777 or email us , visit your local branch, complete a contact form or request for us to call you back at a time convenient to you.

Opening hours head office:  

Monday to Friday (except Wednesday) 9am - 5pm
Wednesday 9:30am - 5pm

Our head office address is 17 Bartholomew Street, Newbury, Berkshire, RG14 5LY. Our head office telephone number is 01635 555700.

Please note: There is no visitor parking available at our head office. 

Opening hours branches:

If you are visiting a branch to discuss a mortgage or open a savings account we advise you book an appointment to avoid disappointment.

Monday to Friday (except Wednesday) 9am - 5pm
Wednesday 9:30am - 5pm
Saturday 9am - 12noon (Basingstoke 9am - 3pm)

Bank holidays: Our branches and telephone service are not available on bank holidays.

We may monitor and record telephone calls for training purposes and for maintaining and improving services. We will tell you before we record any telephone conversations.

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You can check the Financial Services register on the FCA's website.


How can we help you?

01635 555777

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