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We have made temporary updates to our SLA times on assessing new applications. 

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Our Intermediary Helpdesk is open Monday to Friday 9am until 5pm.

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Welcome to the Intermediary Helpdesk.

We assist mortgage intermediaries by providing a range of mortgage products and excellent customer service.

We deliver this through our friendly, experienced and knowledgeable team to help you meet the needs of your clients. Take a look at our broad range of products, which cover a variety of requirements. We are flexible in our approach and look forward to assisting you.

It was the easiest application I have done. A real open door to lending.

Smart Money People Mortgage Lender Benchmark Feedback 2021
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The best lender of the year for me. Newbury BS, are excellent, for the adviser experience in communication, speed of processing and underwriting, friendliness, prompt responses, and all round polished performance. I cannot praise them enough. Much better to work with than all the big boys!

Mark, Smart Money People Broker Benchmark Survey
Latest news and articles
10 reasons to talk to us about remortgaging
10 reasons to talk to us about remortgaging

Looking for a lender who's flexible with remortgaging requirements?
Don't limit your clients! Check out our new FIXED Ltd Company Buy to Let 75% LTV mortgage
Don't limit your clients! Check out our new FIXED Ltd Company Buy to Let 75% LTV mortgage

Our Limited Company Buy to Let 75% LTV which is now FIXED at 3.69% until 29 May 2027 (returning to our Standard Variable Rate for the remainder of the term), could be just the product your clients have been searching for.
Searching for a Shared Ownership lender with products up to 95% LTV?
Searching for a Shared Ownership lender with products up to 95% LTV?

If you are looking for lender with Shared Ownership mortgages up to 95% LTV, here we are.
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Newbury Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 206077). Registered office: Newbury Building Society, 90 Bartholomew Street, Newbury, West Berkshire, RG14 5EE.

English law applies and we will communicate with you in English. We are participants of the Financial Ombudsman Service. We have a complaints procedure which we will provide on request. Most complaints that we cannot resolve can be referred to the Financial Ombudsman Service.

You can check the Financial Services register on the FCA's website.

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