Our mortgages open doors for your clients 

Our service desk is open 9am-5pm, Monday to Friday. We look forward to helping you.


Contact our team

Welcome to the Intermediary Helpdesk.

We assist mortgage intermediaries by providing a range of mortgage products and excellent customer service.

We deliver this through our friendly, experienced and knowledgeable team to help you meet the needs of your clients. Take a look at our broad range of products, which cover a variety of requirements. We are flexible in our approach and look forward to assisting you.

It was the easiest application I have done. A real open door to lending.

Smart Money People Mortgage Lender Benchmark Feedback 2021

Latest updates on service levels and criteria

Latest lending changes

Updates to our services and products: 1 December 2021.

View now
Brexit statement

What Brexit means for clients and customers.

Read now
Register for email news

Keep up to date with our latest news, product and event details.

Sign up

The best lender of the year for me. Newbury BS, are excellent, for the adviser experience in communication, speed of processing and underwriting, friendliness, prompt responses, and all round polished performance. I cannot praise them enough. Much better to work with than all the big boys!

Mark, Smart Money People Broker Benchmark Survey
View products
View now
Lending criteria
Read now
Online service
Visit now
Forms & guides
See more
Register or amend your preferences for your choice of email alerts

Keep up to date with our latest news, product and event details

You can check the Financial Services register on the FCA's website.


How can we help you?

01635 918 000

Call me back