Latest updates on service, products, and critera
We're finalists - and many thanks to you for helping us get here!
We've been shortlisted in the Best Regional Building Society category in the 2026 what Mortgage Awards!— and we couldn’t have done it without you, our broker partners.
New fixed rate products
We have relaunched some fixed rate products from 1 April 2026.
Latest changes to service times and criteria
To find out our current service times and criteria click below.
Supporting mortgage intermediaries with expertise and flexibility.
We’re here to support mortgage intermediaries with a diverse range of mortgage products designed to meet a variety of needs and a commitment to outstanding customer service.
Together, our friendly and knowledgeable team bring years of experience to help you find the right solutions for your clients. With a flexible and responsive approach, we’re ready to work with you—every step of the way.
One of the best in the industry. Easy to communicate with - phone chats and Teams meetings with underwriters, support, and BDM. Easy and swift to talk through issues and queries with cases. Very content and comfortable using Newbury BS.
Reach out to our Intermediary Team
Contact our helpdesk
Book an appoinment with a BDM
Register for email alerts and updates
Latest news
We're finalists - and many thanks to you for helping us get here!
Intermediary news
We’re quite chuffed that we’ve been shortlisted in the Best Regional Building Society category in the 2026 what Mortgage Awards…
Criteria and product changes
Intermediary news
We have gone live with a range of criteria and fixed-rate product changes today.
Fixed rates have landed. Let’s get your clients onboard.
Intermediary news
After a small trip away, our fixed rate mortgages are back on the market and ready for your cases.
Updated affordability and income multiple criteria
Intermediary news
We have updated our affordability and income multiple criteria across both standard residential and Shared Ownership mortgage l…
Fixed rate reductions
Intermediary news
Great news — we’re reducing a range of our standard residential fixed rates to support more of your clients.
Could 2026 be the year of the first-time buyer?
Intermediary news
Things might be looking up for those looking to get onto the property ladder. Here's how we can help your clients...
Have your say in the Moneyfacts Awards 2026
Intermediary news
If you've loved our service, let us know with your chance to have a say in the 2026 Moneyfacts Awards.
Refreshed Shared Ownership rates this January
Intermediary news
Lock in a great fixed rate for your shared ownership clients. We have refreshed our Shared Ownership fixed rate products, avail…
Winter discount drop!
Intermediary news
As the temperature has dropped, so has the rate on our discounted 3-year variable to 75% LTV!
The 90's are calling....
Intermediary news
No, not for the Spice Girls, Brit Pop and Nokia phones... but for a new 90% tier in our Shared Ownership range!
No tricks, just treats!
Intermediary news
We’ve resurrected our 5-Year Residential Fixed Rate— it’s back from the dead!
New roles for Alice Pocock and Matt Long
Intermediary news
Alice and Matt have been promoted to Intermediary Service Manager and Intermediary Sales Manager respectively.