Our mortgages open doors for your clients 

Our service desk is open 9am-5pm, Monday to Friday. We look forward to helping you.


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Application assessments

We have made temporary updates to our SLA times on assessing new applications. 

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Our Intermediary Helpdesk is open Monday to Friday 9am until 5pm.

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Welcome to the Intermediary Helpdesk.

We assist mortgage intermediaries by providing a range of mortgage products and excellent customer service.

We deliver this through our friendly, experienced and knowledgeable team to help you meet the needs of your clients. Take a look at our broad range of products, which cover a variety of requirements. We are flexible in our approach and look forward to assisting you.

It was the easiest application I have done. A real open door to lending.

Smart Money People Mortgage Lender Benchmark Feedback 2021
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The best lender of the year for me. Newbury BS, are excellent, for the adviser experience in communication, speed of processing and underwriting, friendliness, prompt responses, and all round polished performance. I cannot praise them enough. Much better to work with than all the big boys!

Mark, Smart Money People Broker Benchmark Survey
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01635 918 000

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