We’re committed to helping you protect your identity and money from fraud.
Fraudsters are becoming more and more sophisticated in finding ways to steal your identity and money. We've created this page to help build your awareness and provide advice to reduce the risk of you becoming a victim of cyber-crime.
If you suspect a fraudulent transaction on your account, you should report your concerns to Action Fraud on 0300 123 2040 (24 hour hotline).
If you suspect the security on your Newbury Building Society accounts has been compromised, please call us as soon as you are aware on 01635 555700.
Find further information on reporting fraud here.
Your money is protected in UK banks, building societies and credit unions from £1 up to £85k
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A booklet to help you protect your loved ones against fraud and scams. Can be discussed in the time it takes to have a cuppa!
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Newbury Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 206077). Registered office: Newbury Building Society, 90 Bartholomew Street, Newbury, West Berkshire, RG14 5EE.
English law applies and we will communicate with you in English. We are participants of the Financial Ombudsman Service. We have a complaints procedure which we will provide on request. Most complaints that we cannot resolve can be referred to the Financial Ombudsman Service.
You can check the Financial Services register on the FCA's website.
