Fraud and online security

Helping you protect your identity

and money from fraud. 

We’re committed to helping you protect your identity and money from fraud. 

Fraudsters are becoming more and more sophisticated in finding ways to steal your identity and money. That’s why we’ve created this information and support page; to help build your awareness and provide advice to reduce the risk of you becoming a victim of cyber-crime.

If you suspect a fraudulent transaction on your account, you should report your concerns to Action Fraud on 0300 123 2040 (24 hour hotline). If you suspect the security on your Newbury Building Society accounts has been compromised, please call us as soon as you are aware on 01635 555700.

Find further information on reporting fraud here

Below you can find how to protect yourself from fraudsters and the key scams to spot, as well as our pledge to keep your money safe. 

Customer help and support
Financial Services Compensation Scheme (FSCS)

Your money is protected in UK banks, building societies and credit unions from £1 up to £85k

Read more
Take Five over tea...

A handy pack resources to help you protect your loved ones against fraud and scams.

Download PDF
Register for scam alerts

National Trading Standards, Friends Against Scams, provides a scam alert that you can register for. 


Contact us

Register or amend your preferences for your choice of email alerts

Keep up to date with our latest news, product and event details

You can check the Financial Services register on the FCA's website.


How can we help you?

01635 555700

Call me back