Fraud and online security

Helping you protect your identity

and money from fraud. 

We’re committed to helping you protect your identity and money from fraud. 

Fraudsters are becoming more and more sophisticated in finding ways to steal your identity and money. We've created this page to help build your awareness and provide advice to reduce the risk of you becoming a victim of cyber-crime.

What to do if you suspect a fradulent transaction on your bank or building society account

If you suspect a fraudulent transaction on your account, you should report your concerns to Action Fraud on 0300 123 2040 (24 hour hotline). 

If you suspect the security on your Newbury Building Society accounts has been compromised, please call us as soon as you are aware on 01635 555700.

Find further information on reporting fraud here


Customer help and support
Financial Services Compensation Scheme (FSCS)

Your money is protected in UK banks, building societies and credit unions from £1 up to £85k

Read more
Take Five over tea...

A booklet to help you protect your loved ones against fraud and scams. Can be discussed in the time it takes to have a cuppa!

Download PDF

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You can check the Financial Services register on the FCA's website.


How can we help you?

01635 555700

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