Insight into how we help the community and why mutuality is in our DNA.
We’re committed to helping you protect your identity and money from fraud.
Fraudsters are becoming more and more sophisticated in finding ways to steal your identity and money. That’s why we’ve created this information and support page; to help build your awareness and provide advice to reduce the risk of you becoming a victim of cyber-crime.
If you suspect a fraudulent transaction on your account, you should report your concerns to Action Fraud on 0300 123 2040 (24 hour hotline).
You can find further information on reporting fraud here.
If you have lost your passbook, please call us as soon as you are aware on 01635 555777.
Below you can find information on ways to protect yourself from fraudsters, to the key scams to spot as well as our pledge to keep your money safe. Click the links below to find how you can put your best foot forward when it comes to securing your finances.
Our fraud and security hub is the ideal resource for any information you may require to ensure you stay protected online. It is of the utmost importance to us that your money is in safe and secure hands.
Recent fraud and online security articles: