Join our Member Forum

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As a member-owned Society, your voice truly matters.

Our Member Forum is your opportunity to help shape the products, services, and communications that matter most to you.

There’s never been a better time to get involved. As we improve our technology, branches, and customer experience, your insights—whether you're a savings or mortgage member, new or long-standing—are more valuable than ever.

  1. How it works

    • Take part in up to 3 short surveys a year (around 1 hour total)

    • Share your thoughts via email, phone, or video—whatever suits you best

    • Hear back from us on how your feedback is making a difference

    And for every survey you complete, we’ll donate £1 to our branch charity partners.

Interested?

Click here to answer a few quick questions and we’ll be in touch with the next steps.

If you have questions 

Give us a call on 01635 555700 or drop us an email - we’d love to hear from you.