We are supporting the Government’s Mortgage Charter, designed for borrowers who need help with their mortgage payments due to the rising cost of living.
Full detailsSupporting our members and branch communities is central to our mutual values. As people across the country feel the effects of rising prices, this support is more vital than ever.
Our Cost of Living Support covers:
A range of free resources and information on accessing support for the increased cost of living, as well as ideas on reducing outgoings, signposting to additional support, and information on cost of living scams.
Details of the local charities and community organistions who we have helped supported financially to continue helping local people most in need of support.
Coping with higher costs and keeping on top of your finances can be a struggle, impacting other areas of your life negatively. If you're worried about the cost of living crisis and want to find out what support you could access or just get some advice to ease the squeeze, we're here to help.
If you're a current mortgage customer and are concerned about payments we can provide support and advice, our Mortgage support payment team are here to advise you.
This hub has been created to summarise the support we are providing, as well as links to additional resources available in five areas we have highlighted as being particularly impacted:
Energy
Debt
Transport
Mental wellbeing
Food
Use the buttons below to find out more about support in each area.
The Money and Pensions Service (MaPS) have launched new guidance to help people manage their money in uncertain times.
See moreAccording to Citizen's Advice, millions more people have been targeted by scams as fraudsters look to prey on economic uncertainty and people's cost of living fears.
Find out moreKeep up to date with our latest news, product and event details
You can check the Financial Services register on the FCA's website.