Ella Bright

Head of Direct Sales

Ella Bright

Background and experience

I joined Newbury Building Society in 2007, after completing my A-levels and some travelling.  My first role was as a part time Customer Service Adviser in our Hungerford branch, and after a year working part time I was offered a full time position. After a few years I was promoted to Hungerford Branch Manager. I was seconded into the Business Support Manager role for maternity cover and after 12 months offered a permanent position in this role. In 2018, I became Area Manager for the Newbury area and am still in that same role today. I passed the CeMap qualification (Certificate in Mortgage Advice and Practice) in 2013 and I am a Registered Mortgage Advisor for the Society, providing mortgage advice to our customers. I hold a supervisory role to ensure that other mortgage advisers maintain competency.

At Newbury Building Society, I’m not just an employee, I’m Ella Bright – a name, not a number. I’ve thrived in an inclusive culture where every voice matters. I’ve stretched my role, developed others and witnessed the vital emphasis on learning and development. It’s more than a job; it’s a fulfilling journey.
Ella Bright

Role and responsibilities

As Head of Direct Sales, lead initiatives to drive direct mortgage growth and enhance member retention, ensuring we deliver outcomes that support our customers in achieving their financial goals.