A branch breakdown of Christmas opening times and cheque clearance times.
Vote for Newbury Building Society’s Basingstoke branch at this year’s Festival Place Retailer Gold Awards for 'Specialist Retailer of the Year', 'National Retailer of the Year' and 'Essential Retailer of the Year'!
Why you should vote for us
Providing excellent customer service is at the centre of everything we do. We are the proud winners of this year's Institute of Customer Service Customer Commitment Award and also to become the first building society to be awarded the ServiceMark accrediation from the Institute of Customer Service as we continue to work towards exceeding the expectations of our members and local communities.
How to vote
If you have received a great customer service from the team in our Basingstoke branch and would like to vote for us, you can do so online via the Festival Place website. No voting will take place in the shopping centre this year due to Covid-19 safeguarding procedures.
The Retailer Gold Awards is designed to celebrate the very best retail outlets housed in the Festival Place shopping complex. The winners are decided by the customers - not ‘industry experts’ – who work, shop and live in and around the Basingstoke area.
For the full list of the 10 award categories, visit the Festival Place website for further details.
Voting closes Sunday 1 November 2020 and a virtual ceremony will take at the place end of the month.
Thank you in advance for your support.