2021 H1 Mortgage Lender Benchmark Survey

Providing excellent customer service is important to us and we would like to understand if we are meeting – or exceeding - your expectations, based on your recent experience(s) with us.

If you have placed an enquiry or case with us in the last six months we would like to invite you to take part in the Smart Money People 2021 H1 Mortgage Lender Benchmark survey to tell us how we are doing, what is good or how we could do things better.

To say thank you for taking the time to do this we will enter you into a prize draw to win a £50 Amazon gift voucher! To be in with a chance of winning, simply complete the survey and registration steps before midnight Saturday 31 July 2021.

Survey responses are received by the independent review service, Smart Money People, with whom you will need to register your feedback and contact details. You will need to register your name and email with your feedback to enable us to enter you into the prize draw, and contact you, should you win.

The terms and conditions for the competition outline how we handle your personal data.

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You can check the Financial Services register on the FCA's website.


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