We’re committed to helping your savings rise. From 3 September 2025 we have increased the rates on two of our restricted access accounts, despite the Bank of England Base Rate falling.

Access 90 (increased from 3.50% to 3.65%)

• Minimum opening amount is £1,000.

• The interest rate structure has been simplified as follows:

Access 180 (increased from 3.65% to 4.00%)

• Minimum opening and operating balance reduced from £25,000 to £10,000.

• The interest rate structure has also been simplified as follows:

Not the right accounts for you?

Visit our savings page to see our full range of accounts. You can also book an appointment online with a qualified savings adviser here.

Our customer service is trusted by thousands, and we have the awards to back it up. In the past two years alone, we have been named:

• Best Building Society Savings Provider and Best Building Society at the British Bank Awards (2025), voted for entirely by customers

• Trusted Quality Provider at the UK Customer Satisfaction Awards (2025), beating the likes of John Lewis, AJ Bell, and BT 

Oh, and we hold a ServiceMark with Distinction, accredited by the Institute of Customer Service. We're the only bank or building society to have one of those.

Whether you’ve been with us 5 days or 50 years, whether you transact online, over the phone, or in branch, we’re committed to delivering exceptional service every single day. When we say we care about our customers, we don’t just talk the talk, we’ve got the awards (and the attitude) to prove it.

And neither are going anywhere.

Yes, you can open accounts online and manage your savings with our myaccounts app, but we know for many - speaking to a real person still matters. That's why our branches are here to stay, and we're investing in them too:

• Working on refurbishing our branches (five completed so far!), making them more modern, comfortable and spacious.

• Extending opening hours in some locations.

• Installing a OneBanx machine in Thatcham to bring free cash access to the whole community.

Grab your passbook, pop in, and say hello to a member of the team - we're ready and waiting to provide expert, personalised customer service with a smile.