A branch breakdown of Christmas opening times and cheque clearance times.
2017 was an exceptional year for the Society.
Not only did we celebrate the success of reaching our £1billion asset milestone, we also generated excellent customer service results as reported by the Institute of Customer Service, continued to work with local charities and community projects, and offered high-quality mortgage and savings products.
As a mutual organisation, we take pride in supporting and providing our members with the best possible experience. The next chapter of our story will be no different.
We believe that a successful future lies ahead for the Society as an independent, branch-based, technology-enabled and vibrant mutually-owned organisation. We will continue moving forward as a trusted provider of mortgages and savings within our 10 branch networks. Our story may have started small, but we grew and now it's time to build on it.
We are delighted to share with you a short video which presents not only the achievements of 2017, but also the Society's vision for the future.
*all figures and data correct as of February 2018