Increase in mortgage offer time

Great news! Following feedback we received from intermediaries and brokers who have placed business with us, we are pleased to announce we have increased the length of all house purchase offers to 6-months. 

Previously our mortgage offer were 3-months, and 6-months for new builds. Remortgaging offers will remain being valid for 3-months.

As a reminder:

  1. We do not issue conditional offers and therefore will not be able to issue an offer until a satisfactory valuation has been carried out. 

  2. The offer documentation will continue to be sent directly to the applicant and their solicitor with a copy being sent to the advisor by email. 

  3. If an applicant requires an extension to the mortgage offer, please email our Underwriting team who will respond within 3 working days. Please be ready to provide the following information: 

  • Name of the applicant(s)

  • Mortgage application reference

  • Confirmation their personal and financial circumstances have not materially changed since the application was submitted

If you require any further assistance, please contact our Helpdesk in the normal way and regular updates will be available on our website under lending criteria.   

Please check here for the latest updates to criteria and service levels. You can also sign up for email updates from us here

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