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If you wish to change any of your personal details or change how the account is operated, you can do so as follows:

To change contact details (email or telephone) You can send us the change by secure message through myaccounts, drop into any branch or send us a completed amendment form.
To change your name Please complete an amendment form; we will also need to see appropriate ID. 
To change how the interest is paid or to change who can sign withdrawal instructions  Please complete an amendment form.
 


Completed forms and a clear photo of any ID can be:

  • Emailed to us, providing it is sent from a verified email address.  

  • Posted to Savings Customer Support Team, Newbury Building Society, 90 Bartholomew Street, Newbury, RG14 5EE or

  • Dropped into any branch.

Please see our ID for customers leaflet for details of what ID is acceptable for each change.

We will write to you to confirm when the changes have been made.

If you have any questions, please call the Savings Customer Support team on 01635 555700.
 

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