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Our branch team look forward to welcoming you and helping you with your mortgage and savings enquiries. 

There are a variety of reasons why you may need additional or tailored support as a member.

We would like to ensure you get the support you require. For full details of the accessibility and support services we provide, please click here.

Branch facilities

  • Free access to our OneBanx kiosk to deposit and withdraw cash from a range of banks

  • Full counter service

  • Wheelchair/level access

  • Savings account opening

  • Private appointment room

  • Customer WiFi

  • Hearing induction loop

  • Seating at counter

  • Mortgage appointments

  • How to deposit coins and cash in branch

Raffaele was very helpful sorting out new accounts for me. Talked through all the accounts very well.
Customer review, Smart Money People, July 2026

Matthew Wilding

Meet our Thatcham Senior Branch Manager. 

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