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Our branch team look forward to welcoming you and helping you with your mortgage and savings enquiries. 

There are a variety of reasons why you may need additional or tailored support as a member.

We would like to ensure you get the support you require. For full details of the accessibility and support services we provide, please click here.

Branch facilities

  • Free access to our OneBanx kiosk to deposit and withdraw cash from a range of banks

  • Full counter service

  • Wheelchair/level access

  • Savings account opening

  • Private appointment room

  • Hearing induction loop

  • Seating at counter

  • Mortgage appointments

  • How to deposit coins and cash in branch

Lovely team, all very welcoming, brilliant service. I love that you can come in and speak to someone face to face.
Smart Money People customer review, March 2026

Matthew Wilding

Meet our Thatcham Senior Branch Manager. 

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