Background and experience
I joined Newbury Building Society in 2017 working across our branch network, before joining our Intermediary Team. In Janaury 2024, I was promoted to Mortgage Retention Manager, managing our new Mortgage Retention Team.
Matt Harris
Mortgage Retention Manager
Newbury put the customer experience at the centre of what we do and it’s something I enjoy being a part of. They support their people to go above and beyond in both the service they provide and in their own personal development.
Role and responsibilities
I am responsible for the day-to-day running of our Mortgage Retention Team and ensuring we provide our members with high-quality service throughout the product switch process.