Confirmation of payee: what is it and what do you need to know?

Help & support

Confirmation of Payee (CoP) helps to reduce misdirected payments by checking the name of the business or person you're sending money to. 

What's the benefit to you?

CoP helps to protect your money, ensure fewer payments are misdirected, and reassure you the details you've entered are right.

What happens when you send money to a Newbury Building Society account?

When setting up a new standing order or making a one-off payment, you'll get an automated message letting you know if the details you've entered are either;

  • a match, 

  • a close match, or,

  • no match to the details we hold.

You might also receive an unavailable message. This could mean the account doesn't exist or your request has timed out. If you get a close match, no match, or unavailable message when making a payment, double-check the details and try again. 

CoP does not apply to Direct Debits.

An explanation of the Confirmation of Payee process

What details to use when making a payment

When making a Faster Payment, please use these details:

Faster Payments are electronic payments you can make online, over the phone, or in your local branch. Direct Debits are not Faster Payments.

Account name

For an individual, please use the first name and surname of the person who owns this account. For a business, please use the name of the business. If you are paying into a joint account, you should be able to use the first name and surname of either account holder.

Account type

Select 'personal' unless you are paying into an account that is in a business name, in which case select 'business'

Sort code

62-28-74

Account number

00000000

Reference

Your 10-digit Newbury Building Society mortgage or savings account number

Please note: it may take up to one working day for payments to appear in your account. If you are making a payment of £50,000 or more, please use the CHAPS details below.

For CHAPS payments, please use these details:

Account name

For an individual, please use the first name and surname of the person who owns this account. For a business, please use the name of the business. If you are paying into a joint account, you should be able to use the first name and surname of either account holder.

Account type

Select 'personal' unless you are paying into an account in a business name, in which case select 'business.'

Sort code

60-15-07

Account number

16270851

Reference

Your 10-digit Newbury Building Society savings or mortgage account number

Please note: CHAPS payments are normally organised with your bank and not completed online. They may incur a charge with your bank or building society.

When making a mortgage fee payment, please use these details:

For open mortgage accounts please use the following details:

Account name

For an individual, please use the first name and surname of the person who owns this account. For a business, please use the name of the business. If you are paying into a joint account, you should be able to use the first name and surname of either account holder.

Sort code

60-15-07

Account number

16270851

Reference

Your 10-digit Newbury Building Society mortgage account number.

Account type

Select 'personal' unless you are paying into an account that is in a business name, in which case select 'business'.

For new mortgage accounts that have not yet completed, use the following details: 

Account name

Newbury Building Society

Sort code

60-15-07

Account number

16270851

Reference

Your 10-digit Newbury Building Society mortgage account number.

Account type

Business