Karen Smith joined the Society in 1998 from Lloyds Bank. Her career started in Abingdon branch as a Manager’s Assistant, before spending time as Area Manager in the branch network for more than 15 years.
Karen then set up Newbury’s Intermediary Sales team in 2016, who look after the intermediary mortgage distribution channel. The team has gone from strength to strength under her tenure, with the team sourcing around 80% of the mortgage business the Society requires every year.
Phillippa Cardno, Chief Executive, said: