All news & knowledge
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Newbury celebrates retaining prestigious customer service accreditation
News
We've been awarded an accreditation with distinction once again from the Institute of Customer Service - the only building soci…
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What is it really like to work in customer service?
Article
During National Customer Service Week 2025, organised by the Institute of Customer Service, we wanted to shine a light on the i…
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Click to engage: How we're prioritising the human touch for our mortgage customers
Article
Emma Evans, Head of Direct Sales, explains why the Society are proud of their human approach to mortgages, where every applicat…
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Community Support Scheme 2025: round 3
News
Our third round of Community Support Scheme funding is now complete and we're delighted to have awarded donations to three loca…
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UK Savings Week 2025: making the most of your savings
Article
We’re proud to be supporting UK Savings Week 2025, running from 22-28 September. Backed by financial organisations across the U…
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A guide to your annual mortgage statement
Help & support
We have created this guide to help you understand your mortgage statement.
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New roles for Alice Pocock and Matt Long
Intermediary news
Alice and Matt have been promoted to Intermediary Service Manager and Intermediary Sales Manager respectively.
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Help us choose a new Wokingham branch charity partner
News
Our Wokingham branch are seeking a new branch charity partner and we need your help to choose who we support.
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It's not just back to school - we're back with something better!
Intermediary news
It's been a long holiday, but It's not just back to school time, we are also back with some some great changes to our mortgages…
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Your Society shortlisted in 2025 Personal Finance Awards
News
We are proud to have been shortlisted for two different awards in the 2025 Personal Finance Awards, run by The Money Pages.
