Assistant Product Manager

Reporting to the Head of Product Management, you will play a key role in ensuring our product portfolio remains competitive, well-governed, and aligned to our Society objectives. You will support the full product lifecycle from research and analysis to performance monitoring, pricing changes, regulatory compliance, and customer communication plans.

This is a great opportunity for someone with strong analytical skills, excellent communication, and a desire to build a career in product, proposition, or commercial functions. Tasks will include:

• Supporting the design, development, and maintenance of products in line with our conduct risk framework and product development process.
• Monitoring product performance and competitiveness using data, insight, and MI.
• Conducting market research and forecasting market trends to inform future product strategies.
• Producing high‑quality reports, analysis, and MI for Executive and Board audiences.
• Assisting in the delivery and management of Consumer Duty activities.
• Working closely with Marketing to support customer communication plans.
• Building strong relationships across Sales, Branch, Customer Service, Technical and other teams to contribute to improved customer and commercial outcomes.
• Supporting customer contact strategies and helping shape product‑related initiatives across the business.
• Ensuring compliance with risk, financial crime, data protection, and regulatory requirements.

Essential skills and experience

• Experience in financial services or another regulated environment. 
• Clear, confident written and verbal communication skills. 
• Proven experience working with internal customers to deliver high quality service. 
• Strong analytical skills with the ability to interpret and present data clearly. 
• Confident use of Excel and other reporting/analysis tools. 
• Awareness of risk, compliance, data protection, and financial crime responsibilities.

Desirable skills and experience

• Experience in product or pricing roles within financial services. 
• Knowledge of MCOB, PROD, GDPR, PECR, DPA, Consumer Duty and other regulations relating to mortgage and savings products. 
• Experience preparing MI for stakeholders. 
• Understanding of market trend forecasting and competitor analysis.

• We want to help you develop – we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.

• We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.

• We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.

Learn more on our Life at Newbury page.