Join our Member Forum

As a member-owned Society, your voice matters. Our Member Forum gives you the chance to shape our products, services, and communications.

It’s a great time to get involved as we enhance our technology, branches, and customer experience. Whether you're a savings or mortgage member, new or long-standing, your feedback is welcome.

How it works:

• Complete up to 3 short surveys a year (about 1 hour total)

• Share feedback via email, phone, or video (if relevant)

• Receive updates on how your input is making a difference

We’ll donate £1 per completed survey to our branch charity partners.

Interested? Click here to answer a few questions and we’ll be in touch with next steps.

Questions? Contact us at 01635 555700 or by email.