Latest updates on service, products, and critera
Rated five stars by you
We're proud to have achieved a 5 star broker rating in the latest Smart Money People Mortgage Lender Benchmark survey - thank you to our brokers who shared their feedback! Discover why brokers choose to work with us and get in touch with our friendly team.
Want to be the first to hear when our products or criteria change?
If you want to know changes to our products or criteria as they happen, simply register for our news and updates.
Latest changes to service times and criteria
To find out our current service times and criteria click below.
Supporting mortgage intermediaries with expertise and flexibility.
We’re here to support mortgage intermediaries with a diverse range of mortgage products designed to meet a variety of needs and a commitment to outstanding customer service.
Together, our friendly and knowledgeable team bring years of experience to help you find the right solutions for your clients. With a flexible and responsive approach, we’re ready to work with you—every step of the way.
It's great to see some lenders still use the human touch and apply common sense lending practices.
Reach out to our Intermediary Team
Contact our helpdesk
Find your BDM
Register for email alerts and updates
Latest news
Offering a flexible approach for the later-life borrowers of today
Intermediary news
Discover how we can support your later-life borrowers with tailored mortgage solutions with our flexible lending approach.
A common-sense approach to addressing affordability challenges
Intermediary news
New research from the Building Societies Association (BSA) suggests confidence in the mortgage market is improving, but afforda…
Summer sale starts now - reduced rates across our mortgage range
Intermediary news
We’re turning up the heat this summer with rate reductions and refreshed products across our mortgage range – giving you even m…
How we complete the picture with Ltd Company Buy-to-Let
Intermediary news
Putting together the right Limited Company buy-to-let solution can feel like a puzzle—but with Newbury, the pieces start to fal…
Rates reduced. Discounts increased. More opportunities.
Intermediary news
We’ve made widespread improvements to our residential and buy to let range – helping you deliver even better outcomes for your …
Supporting first-time buyers in today’s market
Intermediary news
As affordability challenges persist, the role of the broker—and the lender behind them—has never been more important.
We've got more ways to say yes!
Intermediary news
We know how important it is to find solutions that work for your clients. That’s why we’re continuing to look for more ways to …
Kerri Rolfe promoted to BDM
Intermediary news
We are pleased to announce that Kerri Rolfe has been promoted to Business Development Manager.
Criteria and product changes
Intermediary news
We have gone live with a range of criteria and fixed-rate product changes today.
Updated affordability and income multiple criteria
Intermediary news
We have updated our affordability and income multiple criteria across both standard residential and Shared Ownership mortgage l…
Fixed rate reductions
Intermediary news
Great news — we’re reducing a range of our standard residential fixed rates to support more of your clients.
The 90's are calling....
Intermediary news
No, not for the Spice Girls, Brit Pop and Nokia phones... but for a new 90% tier in our Shared Ownership range!