Existing borrowers

Find out more about next steps if your client is an existing Newbury Building Society mortgage customer.
Existing Borrowers
For our latest service and criteria updates please see here.

Our existing customer product switch process

You can apply for an existing customer's product switch 4 months in advance of the current product or ERC end date. We pay a 0.2% procuration fee on eligible product switches. The process is simple:

  1. Check which product your client is eligible for here.

  2. Download and complete the information release form.

  3. Send the completed form back to us via email: product.switch@newbury.co.uk.

  4. Finally, the client will receive a signed offer from our Underwriting team. Please ask your client to sign and send this back to our underwriters, which will lock in the rate.

Click here for full details of our mortgage products

If you need to speak to a member of the Product Switch team, call us on 01635 555755 or email us.

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