Help and support articles
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Intermediary Online Service Terms and Conditions
Help and support for intermediaries
Please read these terms carefully. Using our online Intermediary system indicates that you accept these terms. If you do not ac…
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Online service help, support & FAQs
Help and support for intermediaries
Help and support for intermediaries using our online service.
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Join our panel
Help and support for intermediaries
How to apply to join our solicitor panel.
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Solicitors panel
Help and support for intermediaries
Are you a solicitor looking for some more information on joining our panel, or editable copies of our forms?
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Service Level Agreement for mortgage intermediaries
Help and support for intermediaries
The key services we provide and the quality standards we have agreed with our service users in terms of service delivery.
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Latest changes to service times and lending criteria
Help and support for intermediaries
Latest lending criteria and service changes will be shared on this page.
