Background and experience
I joined Newbury Building Society in April 2017. I qualified with the Chartered Institute of Personnel & Development almost 25 years ago, and have worked predominantly within HR and training since then. My role with a high street recruitment consultancy helped me to realise my passion for HR, so I went on to join a financial services organisation, providing HR support to staff at all levels across the UK and Ireland. To broaden my experience, I took a secondment within business development, working closely with corporate clients to develop, launch and market co-branded credit cards.
My last role was within retail, where I worked in HR, then diversified to take on the co-ordination of learning and development for over 1,000 employees.
I love that the culture here is clearly based on putting the customer at the heart of all decisions and everyone does their very best to provide the best possible service experience, whether externally or internally.
Role and responsibilities
What I enjoy most about my role here is that decisions are made with the customer at the heart of everything. There is a genuine culture of respect for both external and internal customers, and I am lucky to work with a great team.
My role is HR Adviser, based at Head Office and my main responsibilities are working with managers to ensure that we recruit and develop the best individuals possible to take our business forward.