Background and experience
I joined Newbury Building Society in April 2017. I qualified with the Chartered Institute of Personnel and Development back in 1995 and have worked predominantly within HR and Training since then, spending the last 14 years with a local department store. Prior to that I worked for a financial services organisation, providing support to branches across the UK and Ireland. Whilst in financial services, I took an opportunity to work for a couple of years as a Business Development Adviser, working with business partners such as Saga and United Airlines to develop co-branded credit cards. This was a fantastic experience, but I discovered that my true passion is for HR and Training.
Having only been employed by the Society for a short period of time, I have been made to feel welcome by my team and the rest of the business. I love that the culture here is clearly based on putting the customer at the heart of all decisions and everyone does their very best to provide the best possible service experience, whether externally or internally.
Role and responsibilities
My role is HR Adviser, and I am covering maternity leave, based in Head Office. My role is varied, and includes assisting managers with recruitment, day to day “people” queries, changes to contracts, administration of the “Nelly” training programme and helping to ensure HR polices are clear and up to date.