Background and experience
I joined Newbury Building Society in 2011 and have worked in the branches, Head office and now in the Intermediary Helpdesk.
I enjoy working here as I have had the opportunity to work with a lot of people and have developed my skills in a number of roles. I enjoy the variety of tasks I have in my current role; there's never a dull moment!
Role and responsibilities
I assist mortgage brokers and intermediaries with all new enquiries. I also ensure that our mortgage products are updated on the online sourcing systems and I ensure that the Intermediary Helpdesk is resourced to provide an efficient and helpful service.