National Customer Service Week (2-6 October 2023) is a week-long celebration of customer service, hosted by the Institute of Customer Service (ICS). Here's why we're getting involved.
Newbury Building Society donated £500 to Friends of Hungerford Primary School to purchase plants for their newly created ‘mindful garden’ which aims to help alleviate anxiety and promote mental wellbeing in their pupils and teachers.
The donation comes through the Society’s Community Support Scheme which supports local groups and organisations in their branch communities.
The school’s mindful garden includes an area for quiet reflection alongside a pebble path. Each pebble on the path has been painted by individuals to represent something important to them. Pupils, teachers, parents, and the wider community have contributed to the personalised pebble path.

Michael Harden, Product Marketing Assistant at Newbury Building Society visited the school alongside Matthew Harris, Senior Customer Service Adviser in our Hungerford branch.
Michael said: “The Mindful Garden is a great addition to the school, and I was able to witness the impact it had made on the children. From learning about the ecosystem to learning the Latin names of the flowers and painting the stones, which are now a permanent feature. The garden is going to blossom into a fantastic space for the kids to learn and relax.”
The plants will further increase biodiversity within the school grounds and help to educate the children about the natural environment.
In the light of COVID-19, Hungerford Primary School are ensuring there are more opportunities for learning outside the classroom by providing areas where the children can observe and nurture plants.

Applications are now closed for the Society’s 2021 scheme. Dates for applications for the 2023 Community Support Scheme have been confirmed on the Society’s website, here.