Customer Service Adviser - Basingstoke

MOBILE CUSTOMER SERVICE ADVISER - BASINGSTOKE

Hours: 35 hrs per week plus 2 in 4 Saturdays 9am-3pm (Saturday hrs paid at 1.5)

Salary range: *£20,041

WHAT'S INVOLVED?

Based in Festival Place in Basingstoke, working face to face with customers, you will also travel to Winchester, Alton, Andover and Wokingham branches to provide support as required. Newbury Building Society will pay your mileage and parking costs for this travel.

ESSENTIAL CRITERIA

Some experience of working with internal and/or external, customers to ensure the highest quality service experience
Evidence of excellent written and verbal communication skills
Driving licence and your own vehicle

DESIRABLE CRITERIA

Good knowledge of Microsoft (Outlook, Excel, Word, Teams)

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*The salary offered is dependent on evidence of key competencies and skills you currently possess. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all of the criteria.

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