Customer Service Adviser (10 month fixed-term contract) - Thatcham

Location: Thatcham branch

Hours: Monday to Friday 9am-5pm, plus 2 Saturdays in 4, 9am-12pm (Saturday hours paid x 1.5)

Salary range: £20,041

Interviews: Flexible

If you are keen to learn and enjoy meeting people, you could be ready to take on this busy and exciting ficed term opportunity to join the team in THATCHAM.

The role is varied, with the customer always the first concern, so you will learn how to plan, prioritise and organise your working day, using technology and online tools.  

As you will be dealing with customer finances, accuracy and a logical approach to minimise errors is key.  A flexible approach and the ability to remain calm when plans change is important too.   

In return, you will get all the support and recognition you deserve. 

You will take part in a comprehensive training programme, enabling you to fully understand the business, values and how Newbury Building Society stands out from the crowd.


  • Some experience of working with internal and/or external customers to ensure the highest quality service experience

  • Evidence of excellent written and verbal communication skills


  • Some experience of working with Microsoft packages: Word, Excel, Outlook and Office 365.

To apply for this role, click below.
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*The salary offered is dependent on evidence of key competencies and skills you currently possess.  Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range.  This will be via ongoing feedback from your line manager and assessment of your progression against all of the criteria.
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