Branch Manager - Abingdon and Didcot area

Location: Based in  our Abingdon branch but also supporting our Didcot branch.

Hours: 35 hours per week, Monday - Friday, 9.00am - 5.00pm, plus 2 in 4 Saturdays, 9.00am - 12.00pm (paid at 1.5 overtime)

Starting salary: £28,800

Target salary: £32,000

Interviews (conducted in a two stage process): 

• 1st interviews: Wednesday 4 December 2024. A 90 minute competency-based interview held in our Abingdon branch.

• 2nd interviews: Tuesday 17 and Wednesday 18 December 2024. A 60 minute presentation-based interview held in our head office in Newbury.

At Newbury Building Society, our customers are at the heart of everything we do. If you have a passion for first-class customer service, effective communication skills and a desire to learn, you could be the person we’re looking for.

The role and what we are looking for:

We are currently recruiting for a branch manager in our Abingdon branch. This role, while based in Abingdon, will also support our Didcot branch team. 

Within this role you will lead, coach, develop and empower your teams through strong working relationships and excellent communication. Your guidance and support will enable the achievement of individual aspirations as well as branch and Society targets.

You will put the best interests of our customers (members) first by providing a high quality, personalised service and continually striving to improve customer experience.

Reporting to the Head of Branch Network (Newbury Area), you will take ownership of ensuring branch compliance with procedures and processes to meet our business objectives. In return, you will get all the support and recognition you deserve. 

You will take part in a comprehensive training programme, enabling you to make a success of this role and ensuring you are equipped as a confident and competent leader.

Why work for us?

• We care about our communities – As well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all our employees two paid days of volunteering every year to help with causes they feel passionately about.

• We want to help you develop – We are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.

Essential criteria for the role:

• Experience of managing and coaching an effective team.

• Evidence of excellent written and verbal communication skills.

• Proven experience of working with internal and/or external, customers to ensure the highest quality service experience.

• Driving license and access to a car.

Desirable criteria for the role:

• Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365.

• Experience in Financial services or a regulated environment.

*The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.