Newbury Building Society is authorised and regulated by the Financial Services Authority and is entered on the Financial Services Authority register No. 206077. Registered Office: Newbury Building Society, 17 Bartholomew Street, Newbury, Berkshire, RG14 5LY. 

English law applies and we will communicate with you in English. We are participants of the Financial Ombudsman Service. We have a complaints procedure which we will provide on request. Most complaints that we cannot resolve can be referred to the Financial Ombudsman Service. 

You can check the FSA register on the FSA's Website or by contacting the FSA on 0300 500 5000.

Correct as 18th February 2010