Newbury Building Society - 01635 555777

 

 

We're here for you

Reputation
At Newbury Building Society, we are known for our excellent level of customer service, widespread community involvement and our firm commitment to providing long-term value to all members. Our membership objectives encapsulate our promise to you.

Mutual
As a building society, we are owned by our members and therefore work solely in their interests. Because we are mutual, we do not have to pay dividends to shareholders and this gives us a clear advantage over banks and former building societies. It means we can invest our profit into better savings and mortgage rates for the long-term benefit of our members.

Mortgage rates
We have been finalists in What Mortgage magazine's "Top Local Lender" awards for the last six years. This is independent recognition of our ability to provide long-term value to borrowers.

Savings rates
Our current savings rates can be found here. We introduced a loyalty account for members in 2001, which pays our top rate of interest and gives a number of other added value benefits.

Service to you
Branches are the key to giving members an excellent personal service and our head office, based in the heart of Newbury, acts as a valuable support function. We recognise the need to investigate other distribution channels and are continually looking at new and better ways of bringing products and services to members.

Staff development
We have around 115 employees and invest a great deal of time in training and developing them to deliver excellent service to members. Staff are encouraged to become both academically and professionally qualified. The Society is proud to hold the Investors in People award, which is independent recognition of its commitment to staff training and development.

Tell us
We need you to give us feedback on what we do. We exist for our members, so need to know what we are doing right and what we could improve on. We welcome suggestions and are ready to answer any questions you have, whether you contact us by telephone, email, or in person.

Tell you
Each year we send members our "Tell me" newsletter, which gives you an insight into what your Society has been doing during the year and what plans we have for the future. We have an email update service that you can subscribe to for news on interest rates, products, jobs and community events. Our newsroom features regular communications and press coverage for you to read at your leisure.

Society rules
To obtain a copy of the Society's rules please write to head office at:

Newbury Building Society
17 Bartholomew Street
Newbury
Berkshire
RG14 5LY

Don't forget...

Our branch opening hours are:

Mon - Fri:
9:00am - 5:00pm

Wed:
9:30am - 5:00pm

Sat:
9:00am - 12:00pm