Members

Membership Objectives

We will:

• Provide the best investment and home loan service to our local community.
• Treat Members and other customers efficiently and with courtesy at all times.
• Always act in the collective best interests of, and be accountable to our Members.
• Only make the level of profit required to maintain our capital at an adequate level.
• Listen to our Members' needs and wherever possible act upon them.
• Share the benefits of our success only with our Members and not with any external parties, such as equity shareholders.
• Preserve our Members' confidentiality.
• Treat existing Members and new Members with equal fairness.
• Always comply with 'The Banking Code', copies of which are readily available from any of our Branches or from Head Office.

"Newbury Building Society belongs to you - the Members. Please let us know when we serve you well. Should we fail to meet our membership objectives, please tell us. We will listen. The Management, Executive and Board of Directors are available locally with a commitment to serve you."



Roland Gardner
Chief Executive